Maintenance and support

Continuing technical support for websites your business relies on.

A website needs more than an occasional update. It needs someone who knows how the pieces fit when something breaks, slows down, needs to change or needs to grow.

Made for ongoing technical help

WordPress, Shopify, hosting, forms, tracking, integrations, updates, security, speed and small improvements.

  • Support for live sites, including ones we did not build.
  • Hourly work when that is the best fit.
  • Technical help with no upfront commitment.

Support should be practical

Ongoing support means a lot more than clicking update.

We help keep your website stable, current, secure, fast and easier to manage over time.

Some clients need help a single time. Others want hourly support now and then. Others want long-term technical backing.

Discuss your support needs

What we handle

Technical support for websites running in production.

We look after sites through updates, fixes, improvements, monitoring, troubleshooting and technical guidance.

What we support

  • WordPress websites
  • Shopify stores
  • WooCommerce
  • Hosting
  • DNS
  • Forms
  • Tracking
  • Integrations
  • Performance

More support work

  • Security
  • Content and layout changes
  • Analytics
  • Technical SEO
  • Improvements to live websites
  • Plugin updates
  • App conflicts
  • Small enhancements
  • Launch support
  • Troubleshooting

Problems we solve

  • Plugin updates that break layouts
  • Shopify app conflicts
  • Slow pages
  • Broken forms
  • Checkout problems
  • Tracking issues
  • Hosting problems
  • DNS changes
  • Small improvements that never get done
  • Live sites with no current developer

How we work

Keep the site steady and moving forward.

Support should fit the actual site and what it needs. We review the current setup and help with the work that matters.

You should never pay for more than you need.

  1. Review the site, stack, hosting, integrations, updates and present pain points.

  2. Rank fixes, improvements and maintenance by risk and value.

  3. Do the work ourselves, with clear communication and technical context.

Service FAQ

Questions about ongoing website support.

Do you provide ongoing technical support?

Yes. We look after websites through updates, fixes, improvements, monitoring, troubleshooting and technical guidance.

Will you take on small updates?

Yes. We handle small updates as readily as bigger technical improvements.

Do you support sites you did not build?

Yes. We frequently support sites built by someone else.

Is hourly support available?

Yes. Hourly support is there when it fits, and you only use us when you need the work.

Can we talk by phone or video?

Yes. We can talk the scope through with you by phone, video or email.

Start with the technical side

Let's figure out what has to happen next.

Starting something new, improving a system you already run, or rescuing a project that stalled: your first step is the same, a straight conversation with an engineer.